We thought 2020 was crazy. As this year draws to a close, we look back and see a series of events that we could not have imagined 12 months ago. Labor shortages, wage compressions, material shortages, price increases, delivery issues and oh yes, COVID is still around. Take a breath, Christmas is here on Saturday. We’ll celebrate Christmas with in-laws, kids, grandkids and friends. We have a lot to be thankful for. One of my favorite authors – Alan Weiss – said it ... Read More
There seems to be a debate about sales managers making joint sales calls with salespeople. There’s the obvious ones; big order pending, resolution of a major problem, introduction of a new territory salesperson to name a few. But how about just some regularly scheduled days that a sales manager spends with a salesperson making planned, but not critical, sales calls? There are learning opportunities for both the manager and salesperson. I think we forget how important ... Read More